Shipping policy

Welcome to SK Garage, your trusted source for quality vehicle accessories in South Africa. Please review our shipping policies to understand how we ensure a smooth and efficient delivery process for your purchases.

Domestic Shipping (Within South Africa)

1. Processing Time:

  • Orders are processed within 1-2 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods and Delivery Times:

  •  Standard Shipping: Delivery within 3-7 business days.
  •  Express Shipping: Delivery within 1-3 business days.

3. Shipping Costs:

  • Shipping costs are calculated at checkout based on the weight and dimensions of the package, as well as the delivery location.

4. Tracking Your Order:

  • Once your order is shipped, you will receive an email with tracking information.
  • You can track your order via the link provided in the email or on our website under "Track Your Order."

5. Delivery Locations:

  • We deliver to all major cities and towns within South Africa.
  • Some remote areas may require additional time for delivery.

**International

Shipping (Outside South Africa)**

1. Availability:

  • At this time, we only offer shipping within South Africa. International shipping will be available soon, so please stay tuned for updates.

Additional Information

1. Delivery Issues:

  • If you encounter any issues with your delivery, such as a delay or a missing package, please contact our customer service team at [customer service email/phone number]. We will promptly address the situation and provide you with a resolution.

2. Incorrect Addresses:

  • Please ensure that your shipping address is correct at the time of purchase. We are not responsible for packages delivered to incorrect addresses provided by the customer. If an error is detected before the order is shipped, please contact us immediately to update your information.

3. Shipping Delays:

  • While we strive to meet our delivery timelines, unforeseen circumstances such as extreme weather conditions, strikes, or other events beyond our control may cause delays. We appreciate your understanding and patience in such situations.

4. Package Handling:

  • Our shipping partners handle packages with care to ensure your items arrive in perfect condition. If you receive a damaged package, please report it to us within 48 hours of receipt, and we will assist you with the necessary steps for a replacement or refund.

5. Returns and Exchanges:

  • For information on returns and exchanges, please refer to our Return Policy [insert link to Return Policy page].

Thank you for choosing Gtconcepts for your vehicle accessory needs. We are committed to providing you with high-quality products and excellent service. If you have any questions or need further assistance, feel free to contact us at 

inquiries@skgarage.co.za